FAQ
Q: Are you trading company or manufacturer ?
A: We are factory and since 2006.
Q: why you should buy from us compared to other suppliers?
A: 1.It is because we could assure stable quality through strict quality control and professional quality assurance staff. that is why many other well known brands choose us for OEM service.
2. Timely delivery time could be acheived.Mass production, keeping a certain amount of inventory.
Q: How long is your delivery time?
A: Generally, it is about 2 days if the goods are in stock. or it is 5-15 days if the goods are not in stock, it is according to the order quantity.
Q: Do you provide samples ? is it free or extra ?
A: Yes, we could offer the sample.depend on the model.
Q: what is about warranty time?
A: Our warranty time is 12 months,within warranty time we provide parts for free if needed,outside warranty time,we provide parts
at cost price, After sale service will be provided without time limit.
Q: What is your terms of payment ?
A: When the payment is ≤5000USD, 100%TT in advance; when the payment is ≥5000USD, 30% T/T in advance , the balance will be paid
before delivery.
Q: Where is your factory?
A: Our factory is located in Shenzhen city.
Q: Does your factory accept OEM? What's the MOQ?
A: Of course, we always do OEM for our customers abroad. The MOQ quantity is based on machine model.
Q: What about the samples?
A: We can supply samples.But we should charge the sample fee.And we will return after order confirmed.Customer should be responsible for the shipping fee when they require specific delivery method.
Q:Can you help me design or modified the products as we request?
A:We have a R&D capability and professional&efficient team,so custom service and OEM/ODM are welcomed. We Will try our best to make it out as long as you have a good idea.
Q:What about the after-sales services?
A:Our company is responsible for the supplied product within its usage life.
Why choose us?
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We are welding machine LISTED COMPANY MANUFACTURER,we have strong team to make sure that we can offer better price and after-sale service and short delivery time.
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More than 40 engineers team to develop new products and guarantee the quality.
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We use all fresh and good quality components,IGBT, diode,capacitor,Fan,and transformers, and 100% QC inspection before shipping.
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SMT technology was adopted to decrease the failure rate and it is convenient to repair and reduce the cost of repairing,just need to replace the problem pcb board.
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1 to 2 years warranty time will be provided for all of our machines.
